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Call Us: 616.266.9100 | Patient Portal

SCHEDULING AN APPOINTMENT IS EASY

At Thornapple River Orthopedics, you do not need a referral from your primary care physician to make an appointment. To schedule your visit, simply call 616.266.9100 or use our online appointment request form.

WHAT TO EXPECT ON YOUR FIRST VISIT

Once you’ve scheduled your appointment, our staff will need to gather important medical and insurance information. Providing as much information as possible prior to your visit ensures an efficient and pleasant experience. To best serve you, please bring the following to your appointment:

Identification Information

  • Photo identification (Driver License, State ID, Military ID, Passport)
  • Insurance Card(s)
  • Primary care physician information
  • Payment for your co-pay

Please note that all minors must be accompanied by a responsible party. 

Medical Information (if not already provided on the patient portal)

  • List of all current prescription medications, including;
    • Dosages
    • Frequency
    • Administration (oral, intramuscular, nasal, etc.)
  • Allergies
  • Surgical history
  • Medical history
  • MRI and X-Ray films

NEW PATIENT PACKET

PLEASE COMPLETE PRIOR TO VISIT

To streamline the process and best serve you, we request that you use our secure Patient Portal link to share your medical information prior to your appointment, as well as print and fill out the Registration and Financial Forms below:

Welcome Letter
Patient Registration Form
Financial Policy
Treatment of Minor Form

Getting Started

Simply provide us with an email address and we will send you an invitation to log in to the secure portal. Once you are logged in, complete your medical history by filling out the forms provided. We kindly ask that you complete the patient forms at least 3 days beforehand.

If you do not have an email or do not wish to use our online portal:

Please plan to arrive 20-30 minutes early to complete your medical history prior to your appointment. Failure to do so could result in an unfortunate necessity to cancel your appointment.

INSURANCE CARRIERS

  • Auto Claims
  • Aetna
  • ASR
  • Blue Cross and Blue Shield (BCBS)
  • Blue Care Network (BCN)
  • Cigna
  • Cofinity
  • Humana Military
  • Medicare
  • Medicaid (limited by county and plan)
  • Metro Health Direct Care
  • Priority Health
  • United Health Care
  • Workers Compensation

MEDICAL RELEASE FORMS

In order for our team to obtain medical records from another physician or medical office, we will need you to please print and complete this form, sign it, and send the request to your physician’s office. Thank you!

Medical Records Release Form

Call us to schedule an appointment today: 616.266.9100